About Concierge Live: Concierge Live is a SaaS company that is transforming how businesses manage event tickets and hospitality ensuring effortless administration, maximum utilization, and revenue generation. Our platform offers a comprehensive suite of tools for sports & entertainment ticketing, guest management, and event analytics, with a commitment to delivering seamless and memorable user experience for our clients.
Position Overview: Concierge Live is seeking a dynamic and ambitious individual to join our team as a Account Executive, Partner Activation. In this role, you will be a key player in ensuring the success and engagement of our partners by facilitating onboarding, building relationships, and supporting partner growth.
Key Responsibilities:
1. Onboarding and Training:
- Assist in the onboarding process for new partners, ensuring a seamless integration with the Concierge Live platform.
- Support training sessions to educate partners on platform features and best practices.
2. Relationship Building:
- Collaborate with partners to understand their goals and challenges, maintaining positive and effective communication.
- Work closely with cross-functional teams to address partner needs and provide exceptional service.
3. Advocacy and Feedback:
- Act as a reliable point of contact for partners, addressing inquiries and advocating for their needs within the organization.
- Collect and relay partner feedback to contribute to ongoing product improvements and enhancements.
4. Growth Opportunities:
- Work alongside the sales team to identify potential areas for partnership growth and expansion.
- Assist in collaborating with partners to understand their evolving needs and introduce additional features or services.
5. Performance Metrics:
- Collaborate with the team to monitor key performance metrics related to partner activation and engagement.
- Contribute to the development of strategies aimed at improving partner activation metrics and overall satisfaction.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Demonstrated interest in partner activation, account management, or a related field.
- Strong communication and interpersonal skills.
- Ability to adapt and learn quickly in a fast-paced environment.
- Enthusiastic team player with a proactive attitude.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Opportunities for professional development and career growth.
- Dynamic and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are excited about joining Concierge Live. Please email your application to [jobs@conciergelive.com] with the subject line “AE Partner Activation – [Your Name].”
Concierge Live is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.